Thursday, November 14, 2019
Listening 7 things fabulous listeners do differently
Listening 7 things fabulous listeners do differently Listening 7 things fabulous listeners do differently Listening is a bit like intelligence s of probing questions are âWhat happened next?â and âWhy did he say that?â The key is to make certain that your questions really do add to your understanding of the speakerâs words, rather than deflecting the conversation to a different topic.4. Practice reflective listeningPsychologist Carl Rogers used the term âreflective listeningâ to describe the listening strategy of paraphrasing the meaning of whatâs being said in order to make certain youâve interpreted the speakerâs words correctly.By doing this, you give the speaker the opportunity to clarify what she meant to say. When you practice reflective listening, donât simply repeat the speakerâs words to her. Use your own words to show that youâve absorbed the information.5. Use positive body languageBecoming cognizant of your gestures, expressions, and tone of voice (and making certain theyâre positive) will draw people to you like ants to a picnic.Using an enthusias tic tone, uncrossing your arms, maintaining eye contact, and leaning towards the speaker are all forms of positive body language employed by great listeners. Positive body language can make all the difference in a conversation.6. Donât pass judgmentIf you want to be a good listener, you must be open-minded. Being open-minded makes you approachable and interesting to others. No one wants to have a conversation with someone who has already formed an opinion and is not willing to listen. Having an open mind is crucial in the workplace, where approachability means access to new ideas and help.To eliminate preconceived notions and judgment, you need to see the world through other peopleâs eyes. This doesnât require that you believe what they believe or condone their behavior; it simply means that you quit passing judgment long enough to truly understand what they are saying.7. Keep your mouth shutIf youâre not checking for understanding or asking a probing question, you shouldnâ t be talking. Not only does thinking about what youâre going to say next take your attention away from the speaker, hijacking the conversation shows that you think you have something more important to say.This means that you shouldnât jump in with solutions to the speakerâs problems. Itâs human nature to want to help people, especially when itâs someone you care about, but what a lot of us donât realize is that when we jump in with advice or a solution, weâre shutting the other person down.Itâs essentially a more socially acceptable way of saying, âOkay, Iâve got it. You can stop now!â The effect is the same.Bringing it all togetherLife is busy, and it seems to whirl by faster every day. We all try to do a million things at once, and sometimes it works out. But active, effective listening isnât something you can do on the fly. It requires a conscious effort.Travis Bradberry is the coauthor of Emotional Intelligence 2.0 and the cofounder of TalentSmart.This a rticle originally appeared on LinkedIn.
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